To ensure service quality and transparency throughout our cooperation, Viet Nam Manual Company Limited clearly sets out the conditions and restrictions on the provision of legal, accounting, tax and visa consulting services to customers as follows: 2. Geographical scope 3. Restrictions on customers 4. Limits on the number of services Vietnam Manual does not set
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2. Cases of service termination The provision of services may be terminated in the following cases: 3. Procedure, response time and time of contract termination To ensure flexibility and suitability for the specific nature of each specialised consulting service, the entire contract termination procedure will be carried out in strict compliance with the specific terms
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To provide convenience and ensure transparency in transactions, Viet Nam Manual Company Limited sets out its payment and refund policy for the services provided as follows: Given the nature of our legal and accounting services for businesses, we apply 2 main payment methods. Customers may choose the most suitable method after both parties have signed
Viet Nam Manual Company Limited is always committed to transparency and clarity in every service quotation sent to customers. To protect your interests and help you understand all related costs accurately, our Pricing Policy is set out as follows: All service fees will be set out in a detailed quotation and sent directly to the
At Vietnam Manual, client satisfaction is the highest measure of our service quality. We value all comments and feedback and are committed to working with our customers to resolve any issue transparently and thoroughly. To ensure that support is provided as quickly and effectively as possible, we apply the following complaint receipt and resolution procedure:
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This Policy is issued by VIET NAM MANUAL COMPANY LIMITED (Vietnamese name: CÔNG TY TNHH CẨM NANG VIỆT NAM; Enterprise Code: 0316689298; hereinafter referred to as “Vietnam Manual” or the “Company”), pursuant to the Law on E-commerce No. 122/2025/QH15, Decree No. 248/2026/ND-CP and the Law on Personal Data Protection 2025 (Law No. 91/2025/QH15). Pursuant to
